Have you ever had a bad tenant or heard of someone who has? We can help cut the risk of placing an undesirable tenant in your valuable investment to a great degree by:

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gold_dot.gif (893 bytes) Maximize Your Rental Income
gold_dot.gif (893 bytes) Preparation of Property
gold_dot.gif (893 bytes) Rent Collection Procedures
gold_dot.gif (893 bytes) Property Inspections
gold_dot.gif (893 bytes) Maintenance & Repairs
gold_dot.gif (893 bytes) 24 Hour Emergency Service
gold_dot.gif (893 bytes) Accounting Services
gold_dot.gif (893 bytes) Ensure Legal Compliance

MAXIMIZE YOUR RENTAL INCOME

We perform a detailed, comprehensive rental market analysis, which assures you that the price we recommend for your property is competitive and that it will obtain the maximum yield from your investment.

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PREPARATION OF PROPERTY

reg_house.jpg (12289 bytes)Before putting your home on the market, we will inspect the property and make recommendations on any improvements that would enhance the value as well as the marketability of your home. Not only does the home need to meet certain housing standards, but also a home in good condition will attract quality tenants that will appreciate your home and consequently leave it in good condition when they vacate. We are capable of providing renovating or remodeling services on request.

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RENT COLLECTION PROCEDURES

apts.gif (8295 bytes) North Star Realty Property Management (NSRPM) collects the rental payments from your tenant. Collected funds are normally dispersed within 24 to 48 hours of receipt. If a tenant becomes delinquent, we follow a strict procedure, which includes personal contact with the tenant, legal notice of contract breach, and ultimately a court hearing, judgment and eviction, if necessary. If it becomes clear that the tenant is unable or unwilling to pay the rent, we get them out of your home as quickly as the law permits so that we may find a new tenant and restore the income stream.

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PROPERTY INSPECTIONS

mag_glass.jpg (2659 bytes)We stay fully focused on maintaining the overall condition of your property to keep the property value current with the market. At the beginning of each new tenancy, a comprehensive written report is completed which provides NSRPM and the tenants with a documented summary of the condition of your home. The tenants are instructed, as required in the lease, to report to NSRPM, any other problems within two weeks of occupancy. We then contact the Homeowners Association, if applicable, to inform them that we are managing the property so that they can report to us any violations or changes in community rules and regulations. We also ask our vendors who respond to our maintenance requests, to report anything during their visit at the property that may require attention or further investigation. About three months before the lease expiration, we conduct a cursory inspection to assess the condition of the property so that we can determine what work may be necessary to re-market the property. Finally, after the tenant vacates, we do another detailed inspection to determine if there are any damages that the tenant is responsible for. This schedule ensures the continued marketability of your property and keeps you apprised of its condition.

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MAINTENANCE & REPAIRS

tools.jpg (7443 bytes)Our experience has taught us that owners want their properties maintained, but don't want to pay for it! Naturally, we have to perform a balancing act. We make every effort to prevent small problems from becoming bigger ones. Our prompt response to any problems that may arise keeps tenants happy and encourages them to inform us of these problems in a timely manner. Our standard management agreement includes emergency service consent as well as authorization of non-emergency repairs up to $200. For repairs estimated to cost more than $200, no work is initiated without your express approval. Our vendors are licensed, bonded and insured. In addition, the volume of work we provide them assures us of priority response and very competitive prices.

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24 HOUR EMERGENCY SERVICE

After hours, tenants are instructed to leave their message on a special voice mailbox. Our computerized phone system will page our on-call manager. This system is available 24-hours-a-day, 365-days-a-year.

We use good judgment and restraint because not every tenant request needs immediate attention. One of the most effective techniques we employ is a common sense approach. Many tenants can (and are willing to) resolve their problems with just a little guidance. Often times, we can have the situation resolved with a phone call, eliminating any inconvenience to the tenants and at no cost to the owner. Otherwise, we call on our vendors to repair the service request.

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ACCOUNTING SERVICES

account1a.jpg (4780 bytes)As tenant rental payments are received, we immediately credit the owner's account. From this account, all disbursements are made. If you desire, and at no extra charge to you, we will make any or all recurring payments for you such as your mortgage, HOA or condo fee, insurance, service contracts, etc. Owner's payments can be mailed directly to the owner or to the owner's bank, usually within 24 hours from receipt of funds. On a monthly basis, account statements along with copies of all bills are mailed to all owners.

Security Deposit accounting is also handled under our Property Management Program.

Year-end statements and IRS 1099 reporting are provided as well.

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ENSURE LEGAL COMPLIANCE

To protect you and your property, we will make sure that your property complies with all legal requirements for rental purposes. For example, in the state of Maryland, there are Lead Paint requirements pertaining to rentals and very specific laws on Security Deposits. In Montgomery County, there are Rental Licensing requirements as well as Landlord-Tenant regulations. For more specific information on these subjects, click on the “FYI” button.

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Solution #2                

Maintenance

 

SCHEDULE OF PROPERTY MANAGEMENT FEES
A $200.00 one time set up fee for management is required on each property upon acquisition. In the event the property in question is occupied, and has a current rental agreement or lease with a rental period of six months or more outstanding, the set up fee will be $150.00 per property. Set up fees are a one time fee used to establish accounts, marketing and other items pertinent to new accounts.

A $250.00 fee is required for condos and town houses, due to administration costs with associations.


A Full months rent for MLS  fees.


Additionally, the management fee is 20% of the first full month’s rent and 1
8% of all gross rent receipts received thereafter.

 

Bob Hall
North Star Realty
Bob@bobhall.biz

Office: [847] 934-4414  x  201
Fax: (847) 934-4471
210 North Hicks Place
Palatine, Illinois 60067